Frequently Asked Questions
Do you have insurance?
Yes, we are fully licensed and insured.
Is there a difference between your lights and the ones I can buy at my local retailer or online?
Our lighting and décor is commercial grade. The fixtures, lights and bulbs are much more durable and dependable. Our decor is commercial grade, so items such as wreaths and garland, will have a fuller look than something you would purchase elsewhere.
How far in advance do we need to book you for holiday or event lighting?
We book up quickly for events and holidays and therefore, the sooner you reach out to schedule a design meeting the better chance of getting on our schedule.
Can we purchase your holiday lights and you install and maintain them?
Our holiday lights and decor are leased in order to ensure they are in top condition, will properly work and are approved for their intended use, thereby maintaining the highest level of electrical safety.
How much does your service cost?
The cost of our services depend on the design, number of lights and installation difficulty. When meeting with you we will discuss options and help you create a custom design within your budget.
Will you install our lights and decorations?
In order to maintain consistency and quality we only install our professional grade products we provide. Installing products we purchase and can validate they meet national electrical code standards is important to us in order to minimize risks. Meanwhile it allows us to guarantee and warranty all of our installations and perform any needed repairs ore replacements quickly.
What happens if the lights stop working or there is a problem?
If there are any problems please report them to our office directly and we will quickly assess and correct the problem.